At City, we provide end-to-end facilities management services to our partners across Asia. We have the proven expertise to manage your unique and evolving requirements, whether you need reliable routine maintenance, clever energy reduction strategies, innovative technology solutions or high-quality cleaning services.
Regardless of the scope of services you require, our collaborative and transparent approach will ensure a custom-made solution delivered by our own team of specialists, with no compromises on safety, quality or value.
Discover more about our wide range of capabilities below.
Facilities Management
City’s comprehensive facilities management services include planned preventative maintenance schedules, urgent reactive maintenance, ‘cradle to grave’ asset management, and sophisticated systems and processes to manage your legal compliance requirements.
Our specially trained technicians will track and measure every aspect of your facility, including refrigeration, electrical and building maintenance, so we can implement further opportunities for efficiencies and cost savings in order to drive continual improvement for your business.
Engineering & Project Management
City’s engineering and construction team specialises in project management for retail and commercial fit-outs and refurbishments.
Our team of experts will manage every aspect of your project, including design, documentation and approvals, custom-built joinery, procurement and installation of equipment.
As always, you’ll have complete transparency over budgets and timeframes, guaranteeing a cost-effective and efficient approach. Above all, our stringent safety standards ensure a safe and secure build.
Energy Centre
It’s a well-known fact that the cost implications of energy management can be a big problem in multi-site operations. We’re here to help you make smarter decisions around energy management and usage, which ultimately reduces your spending.
Our cutting-edge Energy Centre identifies, explains and rectifies excessive consumption, so we can deliver sustainable energy management and targeted energy cost reductions for your business.
Contact Centre
Our Contact Centre is the first point of contact for stores, 24 hours a day, 7 days a week.
No request is too difficult, and our team members will provide your business with the highest level of personalised service at all times, whether it be resolving a technical fault, monitoring critical incidents or assisting your customers.
Technical Procurement & Support
With a winning combination of global purchasing power and specialist local knowledge, we’ll deliver the right equipment, for the right application, at the best possible price.
We have the skills and experience to manage your entire technical procurement process, from conception through to commissioning, with proven expertise in purchase planning, supplier research and selection, financing and price negotiation. We’ll even manage the disposal process when the time comes.
IT Solutions
We’re proud to be at the forefront when it comes to developing cutting-edge IT solutions for our partners – after all, the world of technology is moving at breakneck speed.
If you’re ready to embrace the latest state-of-the-art technology, such as artificial intelligence (AI) and the internet of things (IoT), contact the experts at City. We’ll listen carefully to your business challenges and then work hard to deliver innovative bespoke solutions that simplify your business operations and impact your bottom line.
Cleaning & Ancillary Services
Through experience, we know that customers are quick to judge a facility based on cleanliness, whether it’s a commercial building, retail store, hospital or transport service.
So, we always go the extra mile with our cleaning services, offering the very best in quality and value, with a strong safety record to match.
We’ll tailor our offer to suit, whether you need a one-off clean or a regular schedule that includes washroom services, window cleaning, carpet steam cleaning, pest control, waste management and recycling, and garden maintenance.
Security & Profit Protection
City’s trusted security and profit protection management services provide a key turn solution for all your security needs, ensuring a safe and secure environment for your business.
With over 30 years of security industry experience, and comprehensive knowledge of the retail sector, City’s capabilities include:
- Security Personnel: Uniformed guards, loss prevention specialists, corporate security, investigators, analysts and patrol response.
- Electronic & Physical Security: Alarm systems, access control, duress, CCTV, merchandise protection solutions and target hardening solutions.
- Professional Services: Security consulting, profit protection strategy development, security risk assessment, business continuity and workforce resilience, engineering and technical procurement, security software and application development.